How to Convince Clients They’re Wrong (Without Losing Their Business)
A key component of client relations is learning how to convince the client he is wrong without jeopardizing the project. A usability expert shares advice for how to do it.
Darko Čengija
As a physicist with a natural talent for logic and harmony, Darko describes his work as “bringing order to chaos” – and clients seem to appreciate that. Today he is the guy in charge of all usability efforts at UX Passion. Darko enjoys spending his free time on a bike, listening to music or exploring world languages and alphabets. He has even created his own language.
Articles by Darko Čengija
User Testing: Why It’s Important and How to Do It Right
User testing is a usability technique that helps startup founders and product designers gain valuable insights about their products from users.
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