Tag:Customer Service

It’s certainly not the most glamorous part of starting a startup, but distribution logistics are a big deal for customer satisfaction and fulfillment flow.

Once you launch your product, it’s time to focus on user acquisition. Here are our top four strategies for achieving growth by creating customer evangelists.

What are the traits of startups that go on to become large companies and make a big impact? Here are five of the top characteristics of successful startups.

When it comes to customer service tips, Chatbooks is the ideal startup to offer advice. Here’s how the company is harnessing the power of moms.

A key component of client relations is learning how to convince the client he is wrong without jeopardizing the project. A usability expert shares advice for how to do it.

Whether you’re at a startup or a full-fledged conglomerate, providing support for a tech company and dealing with customers who may or may not be tech savvy can be one of…

When starting a startup, you’ve got to stay nimble and adaptable until you find product-market fit. Learn how from Y Combinator alumni.

Kevin Hale, Y Combinator partner and Wufoo founder, reveals the secrets to creating products users love and building a $1 billion company.