Tag:Customer Support

It’s certainly not the most glamorous part of starting a startup, but distribution logistics are a big deal for customer satisfaction and fulfillment flow.

Once you launch your product, it’s time to focus on user acquisition. Here are our top four strategies for achieving growth by creating customer evangelists.

When it comes to customer service tips, Chatbooks is the ideal startup to offer advice. Here’s how the company is harnessing the power of moms.

Launching your app is huge, but the work doesn’t end there. To make your app successful for the long haul, be sure to take these five steps post-launch.

A key component of client relations is learning how to convince the client he is wrong without jeopardizing the project. A usability expert shares advice for how to do it.

Whether you’re at a startup or a full-fledged conglomerate, providing support for a tech company and dealing with customers who may or may not be tech savvy can be one of…

Kevin Hale, Y Combinator partner and Wufoo founder, reveals the secrets to creating products users love and building a $1 billion company.